tue22sep1:00 am1:00 amMoved OnlineDispute Resolution Training - Elephant in Your Office?REGISTER NOW!

Event Details

Conflict Happens!
Skills to Move Forward for a Healthy Workplace
Tuesday, September 22nd   1:00 – 5:00 p.m.


Is there an elephant in your office? Workplace conflict, lack of communication and incivility are common in many organizations, but too often ignored or avoided.  Unaddressed, they can have significant negative consequences for your organization – emotional costs to you and your team, as well as financial costs. The current public health situation, with increased financial stress and many staff working remotely, is presenting unique new challenges for employers and work teams, and new potential for conflict. This half-day training will provide you with insights and skills that you can apply immediately in your organization.

– Explore the principles of interest-based negotiation

– Try out basic communication skills in practice scenarios

– Practice managing the heightened emotional climate during a conflict

– Apply conflict-resolution skills to a current conflict

– Explore the practical uses of mediation as one model for conflict resolution

This training will include lecture, discussion, demonstration, small group activities and practice sessions utilizing Zoom video conferencing technology.  The concepts and skills we will cover are designed to improve communication and enhance relationships in any setting.

Training fee: $49.00

Led by Oriana Noël Lewis, Training Manager, Lucia Wyss, Youth Services Manager, and Charlotte Aldrich, Program Specialist.

Tuesday, September 22nd  1:00 – 5:00 p.m.   REGISTER

After you register you will be sent a confirmation e-mail, followed by a reminder before the training with the link to join the Zoom meeting on the date you chose.  If you need assistance, or have questions about these online trainings, please call (360) 956-1155 or contact us by e-mail


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